FAQ

When Should I Arrive For My Session?

All participants MUST arrive at least 30 minutes prior to your booking to sign in and get changed into wetsuits/ buoyancy aids/ helmets.
What Is The Best Party Combination?

The most popular party combination is our Foxfall Ropes course or Aqua park followed by the Ringo. 50-minutes on Foxfall or Aqua park, a 15-minute ringo session is a brilliant party for all ages!
What is the cancellation policy?

Groups of 1-9 people: Up to 48 hours prior to your session, customers can cancel and obtain a full refund, change date or time or participant numbers (subject to availability). Within 48 hours of booking, customers cannot cancel, adjust times, dates or participant numbers. Groups of 10+ people: Up to 14 days prior to booking customers can cancel and obtain a full refund, change date, times or participant numbers (subject to availability). Within 14 days of booking, customers cannot cancel, adjust times, dates or participant numbers.
Is There A Minimum Or Maximum Group Size?

There is no minimum group size for a party, the maximum number of people we can take on a Foxfall session is 30 so this may be the maximum for a party that wishes to be on the same Foxfall session.
What Is The Minimum Age/ Height Requirements?

All participants must be 6 years old on the date of the party and be at least 1.2 metres tall. They will not be able to reach certain obstacles if they are smaller than the 1.2m limit.
Must Parents Take Part In The Party?

No. Parents must be present at sign-in and be on-site during the party, but parents do not need to take part in the session. All sessions are fully supervised by qualified instructors. I don’t know final numbers – how many should I book for in the meantime? We advise you book for the maximum number of participants to avoid disappointment if the session is full later when you try and add participants. We must know your FINAL NUMBERS 48 hours before your booking – we will otherwise have to charge you in full for the sessions and participants you have booked. Preferably let us know 1 week before your booking, 48 hours is the ABSOLUTE LATEST we can amend a booking.
Can I Bring My Own Party Food?

Yes. You can bring your own party food but please respect the fact we have a café on site. All indoor seating areas and picnic benches on the decking area is reserved for café customers. Picnic benches on the grass and gravel area next to Foxfall (with an overhead shelter) are for picnics.
Does The Café Supply Party Food?

The Jay Birds Larder provide a range of delicious party options for party bookings, and will reserve you a seating area either inside or outside for after your activities. Contact the café on jaybirds@foxlake.co.uk for information on food packages.
Must All Parents Of Kids Attending A Party Read And Sign The Terms And Conditions?

No, if parents are happy for the party organiser to sign on their behalf of their kids. All kids must be signed for upon arrival. If you would like we will email you the terms and conditions so you can send to parents to read them before the party.
How Far Is Foxlake Adventures From Edinburgh?

Depending on traffic and your location in Edinburgh travel time is around 45 minutes. Please DO NOT use our post code in a sat nav as this will take you to the wrong end of the farm. Type ‘Foxlake Adventures’ for the correct directions.

When Should I Arrive For My Session?

All participants MUST arrive at least 30 minutes prior to your booking to sign in and get changed into wetsuits/ buoyancy aids/ helmets.
What Is The Best Party Combination?

The most popular party combination is our Foxfall Ropes course or Aqua park followed by the Ringo. 50-minutes on Foxfall or Aqua park, a 15-minute ringo session is a brilliant party for all ages!
What is the cancellation policy?

Groups of 1-9 people: Up to 48 hours prior to your session, customers can cancel and obtain a full refund, change date or time or participant numbers (subject to availability). Within 48 hours of booking, customers cannot cancel, adjust times, dates or participant numbers. Groups of 10+ people: Up to 14 days prior to booking customers can cancel and obtain a full refund, change date, times or participant numbers (subject to availability). Within 14 days of booking, customers cannot cancel, adjust times, dates or participant numbers.
Is There A Minimum Or Maximum Group Size?

There is no minimum group size for a party, the maximum number of people we can take on a Foxfall session is 30 so this may be the maximum for a party that wishes to be on the same Foxfall session.
What Is The Minimum Age/ Height Requirements?

All participants must be 6 years old on the date of the party and be at least 1.2 metres tall. They will not be able to reach certain obstacles if they are smaller than the 1.2m limit.
Must Parents Take Part In The Party?

No. Parents must be present at sign-in and be on-site during the party, but parents do not need to take part in the session. All sessions are fully supervised by qualified instructors. I don’t know final numbers – how many should I book for in the meantime? We advise you book for the maximum number of participants to avoid disappointment if the session is full later when you try and add participants. We must know your FINAL NUMBERS 48 hours before your booking – we will otherwise have to charge you in full for the sessions and participants you have booked. Preferably let us know 1 week before your booking, 48 hours is the ABSOLUTE LATEST we can amend a booking.
Can I Bring My Own Party Food?

Yes. You can bring your own party food but please respect the fact we have a café on site. All indoor seating areas and picnic benches on the decking area is reserved for café customers. Picnic benches on the grass and gravel area next to Foxfall (with an overhead shelter) are for picnics.
Does The Café Supply Party Food?

The Jay Birds Larder provide a range of delicious party options for party bookings, and will reserve you a seating area either inside or outside for after your activities. Contact the café on jaybirds@foxlake.co.uk for information on food packages.
Must All Parents Of Kids Attending A Party Read And Sign The Terms And Conditions?

No, if parents are happy for the party organiser to sign on their behalf of their kids. All kids must be signed for upon arrival. If you would like we will email you the terms and conditions so you can send to parents to read them before the party.
How Far Is Foxlake Adventures From Edinburgh?

Depending on traffic and your location in Edinburgh travel time is around 45 minutes. Please DO NOT use our post code in a sat nav as this will take you to the wrong end of the farm. Type ‘Foxlake Adventures’ for the correct directions.

When Should I Arrive For My Session?

All participants MUST arrive at least 30 minutes prior to your booking to sign in and get changed into wetsuits/ buoyancy aids/ helmets.
What Is The Best Party Combination?

The most popular party combination is our Foxfall Ropes course or Aqua park followed by the Ringo. 50-minutes on Foxfall or Aqua park, a 15-minute ringo session is a brilliant party for all ages!
What is the cancellation policy?

Groups of 1-9 people: Up to 48 hours prior to your session, customers can cancel and obtain a full refund, change date or time or participant numbers (subject to availability). Within 48 hours of booking, customers cannot cancel, adjust times, dates or participant numbers. Groups of 10+ people: Up to 14 days prior to booking customers can cancel and obtain a full refund, change date, times or participant numbers (subject to availability). Within 14 days of booking, customers cannot cancel, adjust times, dates or participant numbers.
Is There A Minimum Or Maximum Group Size?

There is no minimum group size for a party, the maximum number of people we can take on a Foxfall session is 30 so this may be the maximum for a party that wishes to be on the same Foxfall session.
What Is The Minimum Age/ Height Requirements?

All participants must be 6 years old on the date of the party and be at least 1.2 metres tall. They will not be able to reach certain obstacles if they are smaller than the 1.2m limit.
Must Parents Take Part In The Party?

No. Parents must be present at sign-in and be on-site during the party, but parents do not need to take part in the session. All sessions are fully supervised by qualified instructors. I don’t know final numbers – how many should I book for in the meantime? We advise you book for the maximum number of participants to avoid disappointment if the session is full later when you try and add participants. We must know your FINAL NUMBERS 48 hours before your booking – we will otherwise have to charge you in full for the sessions and participants you have booked. Preferably let us know 1 week before your booking, 48 hours is the ABSOLUTE LATEST we can amend a booking.
Can I Bring My Own Party Food?

Yes. You can bring your own party food but please respect the fact we have a café on site. All indoor seating areas and picnic benches on the decking area is reserved for café customers. Picnic benches on the grass and gravel area next to Foxfall (with an overhead shelter) are for picnics.
Does The Café Supply Party Food?

The Jay Birds Larder provide a range of delicious party options for party bookings, and will reserve you a seating area either inside or outside for after your activities. Contact the café on jaybirds@foxlake.co.uk for information on food packages.
Must All Parents Of Kids Attending A Party Read And Sign The Terms And Conditions?

No, if parents are happy for the party organiser to sign on their behalf of their kids. All kids must be signed for upon arrival. If you would like we will email you the terms and conditions so you can send to parents to read them before the party.
How Far Is Foxlake Adventures From Edinburgh?

Depending on traffic and your location in Edinburgh travel time is around 45 minutes. Please DO NOT use our post code in a sat nav as this will take you to the wrong end of the farm. Type ‘Foxlake Adventures’ for the correct directions.

When Should I Arrive For My Session?

All participants MUST arrive at least 30 minutes prior to your booking to sign in and get changed into wetsuits/ buoyancy aids/ helmets.
What Is The Best Party Combination?

The most popular party combination is our Foxfall Ropes course or Aqua park followed by the Ringo. 50-minutes on Foxfall or Aqua park, a 15-minute ringo session is a brilliant party for all ages!
What is the cancellation policy?

Groups of 1-9 people: Up to 48 hours prior to your session, customers can cancel and obtain a full refund, change date or time or participant numbers (subject to availability). Within 48 hours of booking, customers cannot cancel, adjust times, dates or participant numbers. Groups of 10+ people: Up to 14 days prior to booking customers can cancel and obtain a full refund, change date, times or participant numbers (subject to availability). Within 14 days of booking, customers cannot cancel, adjust times, dates or participant numbers.
Is There A Minimum Or Maximum Group Size?

There is no minimum group size for a party, the maximum number of people we can take on a Foxfall session is 30 so this may be the maximum for a party that wishes to be on the same Foxfall session.
What Is The Minimum Age/ Height Requirements?

All participants must be 6 years old on the date of the party and be at least 1.2 metres tall. They will not be able to reach certain obstacles if they are smaller than the 1.2m limit.
Must Parents Take Part In The Party?

No. Parents must be present at sign-in and be on-site during the party, but parents do not need to take part in the session. All sessions are fully supervised by qualified instructors. I don’t know final numbers – how many should I book for in the meantime? We advise you book for the maximum number of participants to avoid disappointment if the session is full later when you try and add participants. We must know your FINAL NUMBERS 48 hours before your booking – we will otherwise have to charge you in full for the sessions and participants you have booked. Preferably let us know 1 week before your booking, 48 hours is the ABSOLUTE LATEST we can amend a booking.
Can I Bring My Own Party Food?

Yes. You can bring your own party food but please respect the fact we have a café on site. All indoor seating areas and picnic benches on the decking area is reserved for café customers. Picnic benches on the grass and gravel area next to Foxfall (with an overhead shelter) are for picnics.
Does The Café Supply Party Food?

The Jay Birds Larder provide a range of delicious party options for party bookings, and will reserve you a seating area either inside or outside for after your activities. Contact the café on jaybirds@foxlake.co.uk for information on food packages.
Must All Parents Of Kids Attending A Party Read And Sign The Terms And Conditions?

No, if parents are happy for the party organiser to sign on their behalf of their kids. All kids must be signed for upon arrival. If you would like we will email you the terms and conditions so you can send to parents to read them before the party.
How Far Is Foxlake Adventures From Edinburgh?

Depending on traffic and your location in Edinburgh travel time is around 45 minutes. Please DO NOT use our post code in a sat nav as this will take you to the wrong end of the farm. Type ‘Foxlake Adventures’ for the correct directions.

When Should I Arrive For My Session?

All participants MUST arrive at least 30 minutes prior to your booking to sign in and get changed into wetsuits/ buoyancy aids/ helmets.
What Is The Best Party Combination?

The most popular party combination is our Foxfall Ropes course or Aqua park followed by the Ringo. 50-minutes on Foxfall or Aqua park, a 15-minute ringo session is a brilliant party for all ages!
What is the cancellation policy?

Groups of 1-9 people: Up to 48 hours prior to your session, customers can cancel and obtain a full refund, change date or time or participant numbers (subject to availability). Within 48 hours of booking, customers cannot cancel, adjust times, dates or participant numbers. Groups of 10+ people: Up to 14 days prior to booking customers can cancel and obtain a full refund, change date, times or participant numbers (subject to availability). Within 14 days of booking, customers cannot cancel, adjust times, dates or participant numbers.
Is There A Minimum Or Maximum Group Size?

There is no minimum group size for a party, the maximum number of people we can take on a Foxfall session is 30 so this may be the maximum for a party that wishes to be on the same Foxfall session.
What Is The Minimum Age/ Height Requirements?

All participants must be 6 years old on the date of the party and be at least 1.2 metres tall. They will not be able to reach certain obstacles if they are smaller than the 1.2m limit.
Must Parents Take Part In The Party?

No. Parents must be present at sign-in and be on-site during the party, but parents do not need to take part in the session. All sessions are fully supervised by qualified instructors. I don’t know final numbers – how many should I book for in the meantime? We advise you book for the maximum number of participants to avoid disappointment if the session is full later when you try and add participants. We must know your FINAL NUMBERS 48 hours before your booking – we will otherwise have to charge you in full for the sessions and participants you have booked. Preferably let us know 1 week before your booking, 48 hours is the ABSOLUTE LATEST we can amend a booking.
Can I Bring My Own Party Food?

Yes. You can bring your own party food but please respect the fact we have a café on site. All indoor seating areas and picnic benches on the decking area is reserved for café customers. Picnic benches on the grass and gravel area next to Foxfall (with an overhead shelter) are for picnics.
Does The Café Supply Party Food?

The Jay Birds Larder provide a range of delicious party options for party bookings, and will reserve you a seating area either inside or outside for after your activities. Contact the café on jaybirds@foxlake.co.uk for information on food packages.
Must All Parents Of Kids Attending A Party Read And Sign The Terms And Conditions?

No, if parents are happy for the party organiser to sign on their behalf of their kids. All kids must be signed for upon arrival. If you would like we will email you the terms and conditions so you can send to parents to read them before the party.
How Far Is Foxlake Adventures From Edinburgh?

Depending on traffic and your location in Edinburgh travel time is around 45 minutes. Please DO NOT use our post code in a sat nav as this will take you to the wrong end of the farm. Type ‘Foxlake Adventures’ for the correct directions.

When Should I Arrive For My Session?

All participants MUST arrive at least 30 minutes prior to your booking to sign in and get changed into wetsuits/ buoyancy aids/ helmets.
What Is The Best Party Combination?

The most popular party combination is our Foxfall Ropes course or Aqua park followed by the Ringo. 50-minutes on Foxfall or Aqua park, a 15-minute ringo session is a brilliant party for all ages!
What is the cancellation policy?

Groups of 1-9 people: Up to 48 hours prior to your session, customers can cancel and obtain a full refund, change date or time or participant numbers (subject to availability). Within 48 hours of booking, customers cannot cancel, adjust times, dates or participant numbers. Groups of 10+ people: Up to 14 days prior to booking customers can cancel and obtain a full refund, change date, times or participant numbers (subject to availability). Within 14 days of booking, customers cannot cancel, adjust times, dates or participant numbers.
Is There A Minimum Or Maximum Group Size?

There is no minimum group size for a party, the maximum number of people we can take on a Foxfall session is 30 so this may be the maximum for a party that wishes to be on the same Foxfall session.
What Is The Minimum Age/ Height Requirements?

All participants must be 6 years old on the date of the party and be at least 1.2 metres tall. They will not be able to reach certain obstacles if they are smaller than the 1.2m limit.
Must Parents Take Part In The Party?

No. Parents must be present at sign-in and be on-site during the party, but parents do not need to take part in the session. All sessions are fully supervised by qualified instructors. I don’t know final numbers – how many should I book for in the meantime? We advise you book for the maximum number of participants to avoid disappointment if the session is full later when you try and add participants. We must know your FINAL NUMBERS 48 hours before your booking – we will otherwise have to charge you in full for the sessions and participants you have booked. Preferably let us know 1 week before your booking, 48 hours is the ABSOLUTE LATEST we can amend a booking.
Can I Bring My Own Party Food?

Yes. You can bring your own party food but please respect the fact we have a café on site. All indoor seating areas and picnic benches on the decking area is reserved for café customers. Picnic benches on the grass and gravel area next to Foxfall (with an overhead shelter) are for picnics.
Does The Café Supply Party Food?

The Jay Birds Larder provide a range of delicious party options for party bookings, and will reserve you a seating area either inside or outside for after your activities. Contact the café on jaybirds@foxlake.co.uk for information on food packages.
Must All Parents Of Kids Attending A Party Read And Sign The Terms And Conditions?

No, if parents are happy for the party organiser to sign on their behalf of their kids. All kids must be signed for upon arrival. If you would like we will email you the terms and conditions so you can send to parents to read them before the party.
How Far Is Foxlake Adventures From Edinburgh?

Depending on traffic and your location in Edinburgh travel time is around 45 minutes. Please DO NOT use our post code in a sat nav as this will take you to the wrong end of the farm. Type ‘Foxlake Adventures’ for the correct directions.